Frequently Asked Questions
Have Questions? We’ve Got Answers!
We’re here to help with any questions you may have. Check out our frequently asked questions below before reaching out to our support team.
Yes, we ship all over the world! Orders are processed in 1-2 business days and we deliver to USA, Europe, UK, Australia, GCC, and beyond. Free shipping on orders above $120. You'll get tracking details as soon as Teddy starts his journey to you.
It depends on where you are! After 1-2 days processing, most orders arrive in 5-10 business days. International deliveries can take up to 14 business days. All tracking details and estimated delivery dates are in your confirmation email.
You have 14 days from delivery to fall in love with our teddies. Items must be unused with original tags attached. Please check our returns page for details. Email support@teddychamps.com to start your return.
Absolutely! Teddy is lab certified safe from birth. Teddy passed 24+ safety tests covering USA, EU, UK, Canada, Australia, and GCC standards. Perfect for newborns through adults.