Privacy Policy

Welcome to TeddyChamps! We care deeply about your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website and services.

 

Information We Collect

We collect various types of information to deliver the best experience for you:

  • Personal Information: Name, email address, phone number, billing address, shipping address, and other profile details you provide during account creation or checkout
  • Purchase Information: Order history, payment details, products purchased, and preferences
  • Usage Data: Information about how you interact with our website, including pages visited, access times, and browsing activity
  • Technical Information: IP address, device type, operating system, browser type, and analytics data to help us improve performance and security
  • Communications: Any messages, feedback, or inquiries you send us through customer support or contact forms

 

How We Use Your Information

We use the collected data to:

  • Provide and improve our services, including order fulfillment, customer support, and website optimization
  • Send important notifications about order updates, account information, and relevant promotional offers
  • Monitor and analyze website performance to enhance user experience and functionality
  • Ensure user security and prevent fraud, unauthorized access, or legal violations
  • Comply with legal and regulatory obligations

 

Legal Basis for Processing

We process your data based on:

  • Your consent (such as marketing communications)
  • Contractual necessity (such as account registration and order fulfillment)
  • Legitimate interest (such as product improvement and fraud prevention)
  • Legal obligations (such as tax compliance and legal requirements)

 

Children's Privacy

TeddyChamps is a toy brand loved by families of all ages. We do not knowingly collect personal information directly from children under 13. If a parent or guardian believes we have collected information from a child under 13, please contact us immediately so we can remove that information.

 

Sharing Information with Third Parties

We only share your information with:

  • Payment processors and financial service providers to process transactions securely
  • Shipping carriers and fulfillment partners to deliver your orders
  • Technology service providers (cloud hosting, analytics) who comply with our data protection standards
  • Retail and wholesale partners who work with us to bring TeddyChamps products to you
  • Legal authorities if required by law or to protect our rights and safety

 

Data Storage and Security

Your data is securely stored on encrypted servers. We implement various technical and organizational safeguards to prevent unauthorized access, use, or disclosure. However, please note that no system is 100% secure, and we cannot guarantee absolute security of your information.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law.

 

Your Data Rights

You have the right to:

  • Access, update, or delete your personal information
  • Withdraw consent at any time
  • Request a copy of your data in a portable, readable format
  • Object to certain types of data processing
  • Lodge a complaint with your local data protection authority if you believe your rights have been violated

Please visit our My Data Rights page for detailed instructions on how to exercise these rights or contact us at hello@teddychamps.com.

 

International Data Transfers

Your personal data may be stored and processed in countries outside of your own, including the United States, United Kingdom, EU, and other jurisdictions. Where required, we implement appropriate safeguards to protect your data during international transfers.

 

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website performance, and improve marketing efforts. You can manage your cookie preferences in your browser settings. For more information, please review our Cookie Policy.

 

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

 

Privacy Policy Updates

We may update this policy periodically to reflect changes in our practices, operational requirements, or legal obligations. We will post the revised policy on our website and update the "Last Updated" date. If significant changes are made, we will notify you via email or on our website.

By continuing to use our services after changes are made, you agree to the updated Privacy Policy.

 

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please reach out to us:

Email: hello@teddychamps.com

We're committed to protecting your privacy and are happy to address any concerns.

Last Updated: October 2025