Welcome to TeddyChamps! We care deeply about your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our services.
1. Information We Collect
We collect various types of information to deliver the best experience for you and your child:
- Personal Information: Name, email address, phone number, child’s name, age, gender, and other profile details.
- Usage Data: Information about how you interact with our app or site, including pages visited, access times, and activity within the platform.
- Technical Information: IP address, device type, operating system, and analytics data to help us improve performance.
2. How We Use Your Information
We use the collected data to:
- Provide a personalized learning experience for your child.
- Send important notifications about learning activity, account updates, and relevant promotions.
- Monitor and analyze platform performance for improvements.
- Ensure user security and prevent fraud or legal violations.
3. Legal Basis for Processing
We process your data based on:
- Your consent
- Contractual necessity (e.g., account registration)
- Legitimate interest (e.g., product improvement)
- Legal obligations
4. Children’s Data Protection
We understand the importance of protecting children’s privacy. TeddyChamps only collects child-related data under the supervision of parents or guardians, and we do not sell or share children’s information for marketing purposes.
5. Sharing Information with Third Parties
We only share your information with:
- Our technology service providers (cloud hosting, payment systems)
- Educational partners who comply with our data protection standards
- Legal authorities if required by law
6. Data Storage and Security
Your data is securely stored on encrypted servers. We implement various technical and organizational safeguards to prevent unauthorized access, use, or disclosure.
7. Your Data Rights
You have the right to:
- Access, update, or delete your personal information
- Withdraw consent at any time
- Request a copy of your data in a readable format
- Object to certain types of data processing
Please visit the My Data Rights page for more details.
8. Privacy Policy Updates
We may update this policy periodically. If significant changes are made, we will notify you via email or in-app notification.