Terms & Conditions

Welcome to TeddyChamps! These Terms & Conditions ("Terms") govern your use of our website (the "Site"), mobile application (if applicable), and all services we provide (collectively, the "Services"). By accessing, browsing, or making a purchase on TeddyChamps, you agree to be bound by these Terms. If you do not agree to any part of these Terms, please do not use our Services.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site, and we will update the "Last Updated" date below. Your continued use of our Services after such changes constitutes your acceptance of the new Terms. If you do not accept the updated Terms, please stop using our Services.

 

Who We Are

TeddyChamps operates the website www.teddychamps.com and related Services (the "Site"). TeddyChamps is committed to bringing joy and love through our handcrafted teddy bears to customers worldwide.

For the purposes of these Terms and our Privacy Policy, "we," "us," "our," or "TeddyChamps" refers to TeddyChamps and our parent company, subsidiaries, and affiliates.

 

Your Account & Eligibility

By using our Services, you represent and warrant that:

  • You are at least 18 years old, or if you are under 18, you have obtained parental or guardian consent to use our Services
  • You have the legal right to enter into contracts in your country of residence
  • You will provide accurate, current, and complete information when creating an account or placing an order
  • You are not a person or entity prohibited from using our Services under applicable law

You are responsible for maintaining the confidentiality of your account login credentials and password. You agree to notify us immediately at hello@teddychamps.com of any unauthorized access or use of your account. You accept full responsibility for all activities that occur under your account.

 

Use of Our Services

You agree to use our Services only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment of our Services. Prohibited behavior includes:

  • Harassing or causing distress or inconvenience to any person
  • Transmitting obscene or offensive content
  • Disrupting the normal flow of dialogue within our Services
  • Attempting to gain unauthorized access to our systems or networks
  • Reverse engineering, decompiling, or disassembling any part of our platform
  • Copying, reproducing, or distributing our content or technology without permission
  • Using our platform for commercial purposes without authorization

TeddyChamps reserves the right to terminate or suspend your account and access to our Services without notice if we believe you have violated these Terms or applicable law.

 

Intellectual Property Rights

All materials on our Site—including but not limited to text, graphics, logos, images, photographs, videos, illustrations, designs, and software—are the exclusive property of TeddyChamps or our content licensors and are protected by international copyright, trademark, and intellectual property laws.

You are granted a limited, revocable, non-exclusive, non-transferable license to access and view our Services for personal, non-commercial purposes only. You may not:

  • Copy, reproduce, modify, or create derivative works from any content
  • Distribute, transmit, display, or publish any content
  • Remove, alter, or obscure any copyright, trademark, or proprietary notices
  • Use our content for commercial purposes without written permission

All rights not expressly granted are reserved to TeddyChamps.

 

Your Purchase & Order

When you place an order through our Site:

  • You are making an offer to purchase our products subject to these Terms
  • We reserve the right to accept, decline, or cancel your order at any time for any reason, including if we suspect fraudulent activity
  • All orders are subject to verification and authorization
  • Payment must be received and verified before we process your order
  • Product availability is subject to our inventory at the time of order
  • All prices are subject to change without notice, but orders will be honored at the price quoted at the time of purchase

For detailed information about shipping, delivery, and costs, please see our Shipping Policy. For information about returns and refunds, please see our Returns Policy.

Payment & Billing

We accept various payment methods as displayed on our checkout page. All payments are processed securely through third-party payment processors. We do not store your full credit card information on our servers.

By providing payment information, you authorize TeddyChamps and our payment processors to charge your account for the purchase and any applicable taxes, duties, or shipping fees. You agree to pay all charges incurred under your account.

If a payment transaction is declined or fails, we may retry the transaction or contact you for an alternative payment method. Repeated failed payments may result in cancellation of your order.

In the event of a billing dispute, please contact us at hello@teddychamps.com within 30 days of the transaction.

 

Taxes, Duties & Import Fees

Prices displayed on our Site may not include applicable sales tax, value-added tax (VAT), goods and services tax (GST), or other local taxes. These will be calculated and added at checkout based on your location.

For international orders, you are responsible for any import duties, customs fees, and taxes imposed by your country of residence. TeddyChamps is not responsible for any additional charges imposed by customs authorities upon delivery.

Product Information & Accuracy

We strive to provide accurate descriptions, images, and specifications for all our products. However, we do not guarantee that all content on our Site is accurate, complete, or error-free. TeddyChamps is not responsible for typographical errors, misprints, or inaccuracies in product descriptions, pricing, or availability.

If you believe a product has been described inaccurately, please contact us immediately at hello@teddychamps.com.

 

Limitation of Liability

To the fullest extent permitted by applicable law:

TeddyChamps and its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages—including lost profits, lost data, or loss of use—arising out of or in connection with your use of our Services, products purchased through our Site, or these Terms, even if we have been advised of the possibility of such damages.

Our total liability to you in any 12-month period shall not exceed the amount you paid for the product or service that gave rise to the claim.

Some jurisdictions do not allow the limitation of liability, so this provision may not apply to you.

 

Disclaimers

Our Services are provided on an "as is" and "as available" basis. TeddyChamps makes no warranties, express or implied, regarding:

  • The fitness of our Services for any particular purpose
  • The accuracy, completeness, or reliability of any content
  • That our Services will be uninterrupted or error-free
  • That defects will be corrected

We disclaim all other warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.

 

Indemnification

You agree to indemnify, defend, and hold harmless TeddyChamps, its parent company, subsidiaries, affiliates, officers, directors, employees, and agents from any and all claims, losses, damages, liabilities, costs, and expenses (including reasonable attorney fees) arising from or related to:

  • Your violation of these Terms
  • Your use of our Services or products
  • Your violation of any applicable law
  • Your infringement of any third party's intellectual property or privacy rights
  • Any content you submit to our Site

 

Third-Party Links & Content

Our Site may contain links to third-party websites, applications, and services that are not operated or controlled by TeddyChamps. We are not responsible for the content, accuracy, or practices of these external sites.

When you click on a link to a third-party site, you leave our Services and are subject to that site's terms and policies. We encourage you to review the terms, privacy policies, and other policies of any third-party sites before providing personal information or engaging in transactions.

TeddyChamps is not liable for any losses or damages arising from your use of third-party services or content.

 

User-Generated Content & Feedback

If you submit feedback, comments, reviews, photos, suggestions, or other content to TeddyChamps (collectively, "User Content"):

  • You retain all ownership rights to your User Content
  • You grant TeddyChamps a royalty-free, worldwide, perpetual, irrevocable, and non-exclusive license to use, reproduce, modify, publish, and distribute your User Content for any purpose
  • You represent and warrant that you own or have the right to submit the User Content and that it does not infringe any third party's rights
  • You agree not to submit content that is defamatory, obscene, harmful, or violates any applicable law

TeddyChamps may use your feedback to improve our products and services without compensation to you.

 

Cookies & Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance functionality, analyze site usage, and improve your experience. Cookies are small data files stored on your device by your web browser.

We use cookies for:

  • Authentication and login functionality
  • Remembering your preferences
  • Analytics and performance monitoring
  • Targeted advertising and marketing

You can control cookie settings through your browser. However, disabling cookies may limit certain functionalities on our Site. For more information, see our Privacy Policy and Cookie Policy.

 

Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of the United States, specifically New York law, without regard to its conflict of law principles. However, if you are a resident of the European Union, United Kingdom, Canada, Australia, New Zealand, or Gulf Cooperation Council countries, you retain all rights granted to you under your local consumer protection laws, and nothing in these Terms shall limit your statutory rights.

For EU residents: These Terms are governed by New York law for international commercial contracts, but EU consumer protection laws apply to protect your rights as a consumer.

 

Dispute Resolution

If you have a dispute with TeddyChamps, we encourage you to contact us first at hello@teddychamps.com to attempt to resolve the matter informally.

If we cannot resolve your dispute within 30 days, you may pursue legal action in the appropriate courts of your jurisdiction. For EU residents, you may also use out-of-court dispute resolution mechanisms available in your country.

 

Accessibility & Accommodations

TeddyChamps is committed to ensuring our Services are accessible to everyone. If you experience difficulty accessing any part of our Site, please contact us at hello@teddychamps.com, and we will work with you to provide the information or service you need.

 

Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Returns Policy, and Cancellation Policy, constitute the entire agreement between you and TeddyChamps regarding your use of our Services and supersede all prior negotiations, agreements, and understandings.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

 

Contact Us

If you have questions about these Terms & Conditions or our Services, please contact us:

📧 Email: hello@teddychamps.com

Our customer service team is available Monday to Friday, 9 AM – 6 PM (local time).

 

Changes to These Terms

We may update these Terms periodically to reflect changes in our business practices, technology, or applicable law. We will post the updated Terms on this page with a new "Last Updated" date. We encourage you to review these Terms regularly to stay informed about your rights and obligations.

Last Updated: October 2025

 

Your use of our Services following the posting of revised Terms means that you accept and agree to the changes.

 

We're here to help! Thank you for being part of the TeddyChamps family.